INDEPENDENCE GROUP NL SUSTAINABILITY REPORT 2018

STAKEHOLDERS AND MATERIALITY Material issues are those that reflect IGO’s economic, environmental or social impacts and can substantially influence stakeholder decisions. In this report, IGO addresses the material matters that enable ongoing assessment of our sustainability performance. In the past, we have conducted limited internal and external EDUCATE & PROMOTE (Market Facing) ENGAGE & DEMONSTRATE (Community Facing) GARNER SUPPORT (Government Facing) CONNECT & MOTIVATE (Internal Facing) LEARNING & SENSING (Customer & R&D Facing) 1 2 3 4 5 surveys to identify issues of most importance to our stakeholders. These issues have included both socio-economic and environmental risks and opportunities, with the potential to have a significant negative or positive impact on our business and our stakeholders. In FY18, IGO was keen to enhance its stakeholder relationships further and ensure that the views of our stakeholders were better captured in our strategy and STAKEHOLDER PERCEPTION SURVEY Communication, both outward- and internal-facing, has been a focus in FY18. It is our belief that meaningful and consistent communication is key to delivering our purpose and shaping our culture. An internal communications workshop, with a representative group of IGO’s management team, was held in April 2018 where we developed 5 key communication objectives indicated below. We also partnered with Deloitte to conduct a perception survey. It was designed to provide a baseline of our external stakeholders’ views and thoughts on our communication and reputation among our peers. Over 70% of respondents indicated they were either “satisfied” or “very satisfied” with IGO’s communications to date. Ultimately, the results of the survey enabled us to further refine our communication strategy and determine which channels were most effective in reaching our stakeholders. reflected in this Sustainability Report. Partnering again with Deloitte, we developed and completed a new materiality survey, which aimed to: • identify the most relevant issues to our stakeholders • assess the effectiveness of current communications • drive best-practice sustainability reporting. 0 Community socio- economic impacts Environmental impacts Business opportunities Workforce & employment Communication & engagement Engagement with Traditional Owners 8 9 7 6 5 4 3 2 1 Total no. of mentions (n) = 33 MAJOR THEMES FIGURE 5 STAKEHOLDER ENGAGEMENT 20 — IGO SUSTAINABILITY REPORT 2018