INDEPENDENCE GROUP NL SUSTAINABILITY REPORT 2018

SUCCESS THROUGH SUCCESSION IGO has been proudly supporting the careers of future generations of employees for many years. We know that this support makes good commercial sense and we believe it can also fundamentally change the lives of people in the communities in which we work. We continue to recognise the value of encouraging people to achieve their potential and are confident that investing in the education, training and development of our people helps us to shape an innovative and cohesive culture with a competitive advantage. Building Leadership Succession Robust succession planning is important to achieving our strategic objectives and building our future. Our Leadership Development Program has built on the structured succession planning and performance development that is carried out across the business. Over the past year, we have extended our successful in-house program with the addition of an Unconscious Bias course to raise awareness of both conscious and unconscious bias in the recruitment process and our daily interactions. We also provided community liaison skills training, a mini-MBA course for mid-level managers run by the Australian Institute of Management and continued our program for frontline leaders with the Certificate IV in Leadership and Management. Whether they are run on site or in our Perth office, these programs are a fantastic catalyst for face to face strengthening of culture and feedback from the courses continues to be positive. 56 — IGO SUSTAINABILITY REPORT 2018